Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Generous discount on all brands
401(k) Plan
Wellness Program
paid vacations and holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer of high-quality products for the kitchen and home across the United States. The company operates a family of well-known and respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands offer beautifully designed, stylish, and functional products for every area of the home, encompassing the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over its long history, Williams-Sonoma has evolved significantly, transitioning from its first brick-and-mortar store to a... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods
- Ability to lift and mobilize items up to 75 pounds safely
- Availability to work full-time with open schedule or part-time with required weekend and weekday shifts
- Ability to prioritize and handle multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Passion for building lasting customer relationships
- Ability to work independently and manage multiple tasks
- Thrive in a team environment
- Strong communication skills
- Entrepreneurial mindset with creativity in problem-solving
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and offer personalized service
- Perform register and POS transactions including sales, returns, and exchanges accurately and efficiently
- Ensure accurate ringing and pricing of merchandise, using price overrides as needed
- Manage customer expectations by clearly communicating product information, care, maintenance, timeframes, and delivery
- Affirm client purchases and suggest additional merchandise to complement selections
- Ensure clients are informed of all promotions that may impact sales
- Share information about products, in-store events, and workshops to enhance customer experience
- Maintain visual standards and supplies of the cash wrap area
- Use all available resources to fulfill customer requests and resolve issues
- Perform other duties as assigned by management, complying with company policies
- Foster a respectful environment where all associates are treated fairly in accordance with People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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