Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $24.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Life insurance
Job Description
Sacramento Natural Foods Co-op is a community-owned cooperative grocery store that focuses on providing high-quality natural and organic foods while supporting local producers and sustainable practices. Known for its commitment to cooperative values, the co-op offers a friendly and inclusive environment where all customers feel welcome and valued. As a co-op, it emphasizes collective ownership, transparency, and ethical business practices, making it a unique and rewarding place to work in the grocery retail industry. The co-op's Front End department plays a crucial role in delivering exceptional customer service and maintaining a clean, organized shopping space, fostering a positive shopping experience... Show More
Job Requirements
- Ability to identify and resolve problems in a timely manner
- manage difficult or emotional customer situations effectively
- communicate respectfully at all times
- respond promptly to customer needs and requests for assistance
- consistently report to work and arrive on time
- ensure work responsibilities are covered when absent
- respond to management direction
- commit to meeting department goals and expectations
- complete assigned tasks on time
- demonstrate accuracy and thoroughness in work
- seek ways to improve quality and apply feedback
- monitor own work for quality
- work quickly and accurately with urgency
- meet and strive to exceed productivity standards
- use equipment and materials properly
- protect safety of self, co-workers, and customers
- report any safety hazards immediately
- follow all safety policies and procedures
- operate equipment safely
- adhere to safe food handling and alcohol sale guidelines
- stand for extended periods
- use hands for grasping and handling
- reach with hands and arms
- walk, climb, balance, stoop, squat, and kneel as needed
- lift and move up to 30 pounds frequently and up to 50 pounds occasionally
- possess close, distance, peripheral vision, and depth perception
- tolerate exposure to various temperature conditions and cleaning chemicals
- handle money and objects handled by the public
- work in a noise environment that is moderate to loud
Job Qualifications
- High school diploma or equivalent
- prior cash handling or retail experience preferred
- excellent customer service skills
- strong communication skills
- ability to operate register and handle transactions
- knowledge of natural and organic food products a plus
- ability to work cooperatively in a team environment
- dependable and punctual
- physical ability to stand for extended periods and lift moderately heavy items
- commitment to cooperative principles
- willingness to learn and adapt
- problem-solving skills
- attention to detail
Job Duties
- Uphold all Co-op policies, procedures, and expectations
- exceed customers' expectations for service and provide a welcoming environment
- model and ensure prompt, friendly, courteous services
- maintain a calm and friendly demeanor with customers
- handle transactions accurately including cash handling and PLU knowledge
- load purchases into bags efficiently and assist customers with their purchases
- assist with special orders and e-commerce pickups
- shop ecommerce orders accurately and process transactions for pickups
- follow labeling and storing procedures for e-commerce orders
- maintain cleanliness of sales floor and grounds
- ensure supplies are well-stocked
- check prices, clean spills, restock items
- return carts and containers safely
- maintain knowledge of Front End operations
- receive payments and give change accurately
- prepare drawer money for deposit promptly
- adhere to scheduled shifts and dress code
- maintain accurate and attractive signage
- assist in inventory counts and cleaning projects
- attend meetings and communicate equipment repair needs
- demonstrate support for cooperative values
- perform other duties and work in other departments as assigned
- know and uphold the Employee Handbook
- be available to work based on business needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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