Cashier OR

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.25 - $18.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Flexible Schedule
Employee Discounts
team environment
Training and development opportunities
supportive management
Potential for advancement

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain famous for its wings, vibrant sports bar atmosphere, and extensive menu offering a variety of appetizers, burgers, sandwiches, and signature sauces. Established to provide guests with a fun and memorable dining experience centered around great food and sports entertainment, Buffalo Wild Wings has grown into a popular destination for social gatherings, game days, and casual dining across many locations. The establishment not only emphasizes quality meals but also delivers exceptional customer service to ensure that every guest feels welcomed and valued during their visit.

The role of Greeter/Cashier at... Show More

Job Requirements

  • Minimum 16 years of age (State Minor Laws supersede)
  • Prior experience in restaurant or customer service role preferred

Job Qualifications

  • Knowledge of Point of Sale systems
  • Knowledgeable of menu selection and ability to suggestively sell add on items to increase ticket totals
  • Basic mathematical skills and ability to complete accurate cash transactions
  • Knowledge of proper sanitation, food safety, and security procedures
  • Superior customer service and interpersonal skills in order to satisfy guest needs and solicit feedback
  • Skill in time management and organization with excellent attention to detail
  • Ability to take direction and execute team and company objectives and multi-task accordingly
  • Knowledge of food and drink menus in order to make genuine suggestions to guests
  • Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position

Job Duties

  • Provide friendly welcome to incoming guests while ensuring timely seating
  • Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
  • Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
  • Respond to customer complaints/concerns and know when to get a manager involved
  • Make genuine connections/engage our guests so they have a personalized experience
  • Take payments/handle cash drawer and process credit card transactions
  • Apply menu knowledge to make genuine suggestions and upsell
  • Correctly enter takeout orders into Point Of Sale system
  • Bag and manage takeout orders, check for accuracy
  • Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
  • Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
  • May help prep Expo window
  • Monitor and stock restroom
  • Other duties as assigned by supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.