
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Retirement Plan
Employee assistance program
Job Description
The hiring establishment is a dynamic restaurant setting that places strong emphasis on delivering exceptional customer service within a vibrant and often fast-paced environment. This restaurant operates in sectors where guest satisfaction and efficient service are paramount, such as casinos or entertainment venues, offering a diverse range of experiences including dining, events, and promotions. The company prides itself on maintaining a welcoming and professional atmosphere that caters to a broad clientele. Employees are expected to uphold high standards of cleanliness, safety, and courtesy in all interactions, reflecting the establishment's dedication to quality hospitality.
This specific role focuses on providing critical f... Show More
This specific role focuses on providing critical f... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- Must be at least 18 years of age
- Ability to stand and walk for extended periods
- Ability to lift up to 25 pounds, including overhead lifting
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to reach with hands and arms
- Ability to talk and hear effectively
- Flexibility to work a schedule including late nights, weekends, and holidays, with shifts that may change
- Capacity to work in environments with varied noise levels, temperatures, wet areas, smoke, and exposure to bright flashing lights
- Willingness to adhere strictly to company policies and operating principles
Job Qualifications
- High school diploma or GED equivalent preferred
- Must be at least 18 years of age
- Knowledge of principles and processes for providing customer and personal services
- Knowledge of arithmetic and its application
- Ability to manage one's own time and the time of others
- Strong listening skills to understand and respond to customer needs
- Ability to adjust actions in relation to others' actions
Job Duties
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times
- Appropriately use all related equipment, including cash registers, Micros, and credit card machines
- Accurately collect payment for meals and give change when needed
- Assign wait staff to service guests where seated
- Answer phone, greet guests, and keep track of seat availability in restaurant
- Assist wait staff
- Assist with bussing and resetting tables
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Perform all duties of O&H Attendant through a support and relief capacity
- Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations
- Have complete knowledge of all casino events and promotional activities, and assist as needed
- Keep work area in a clean and orderly manner, including host area, stairway, and entrance to restaurant and elevator
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
- Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back
- Perform other duties as assigned or reasonably requested by any member of management
- Ensure operating principles - clean, safe, friendly, fun - are consistently followed
- Utilize tools and technology such as MICROS cash register system, telephone, credit card machine, desktop computer, bus tub, food and dish carts, beverage dispensers, cleaning materials, wet mops and brooms
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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