Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.56 - $27.14
Work Schedule
Standard Hours
Day Shifts
Benefits
Commission
bonus incentives
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid parental leave
401(k) retirement plan
Profit sharing
flexible spending accounts
Fitness Reimbursement
voluntary life insurance
product discount
Employee assistance program
Job Description
Hermes is a prestigious, independent, family-owned French luxury brand established in 1837. Renowned worldwide for its exceptional craftsmanship, dedication to quality, and timeless elegance, Hermes remains deeply committed to artisan techniques and sustainability. The organization operates globally with over 310 stores in 49 countries and employs more than 15,000 people, including over 6,000 craftspeople across 42 workshops in France. Hermes is rooted in a culture of creativity, innovation, and respect for natural resources, seeking to leave a positive footprint on the world through its responsible business practices and corporate social responsibility initiatives. This heritage-driven company places family values and diversity... Show More
Job Requirements
- High school diploma or equivalent
- one year of retail experience
- familiarity with cash handling
- strong communication skills
- proficiency with cash registers or POS systems
- detail-oriented with good numerical skills
- ability to provide excellent customer service
- ability to multi-task and stay organized
- basic computer skills
- ability to manage difficult customer interactions professionally
- ability to lift up to 25 lbs without assistance
Job Qualifications
- One year retail experience, preferably in a luxury environment
- strong communication skills
- knowledge of operating cash register or point-of-sale terminal
- good numerical sense, detail-oriented, and high levels of integrity in payment handling
- customer service oriented
- ability to multi-task
- strong organizational skills
- computer skills including Microsoft Office
- ability to handle difficult situations with grace, compassion and composure
- ability to lift between 0-25 lbs without assistance
Job Duties
- Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management
- consistently provide high levels of service to clients within the Hermes standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale
- support the sales team to serve clients by providing cashier service and support as required
- process payment transactions such as cash, credit card, and other applicable forms with a high level of compliance and accuracy
- process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to the company policies and guidelines
- reconciliation of daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts
- input transaction and client information on the system and invoices accurately
- assist in preparing daily cashier report
- answer phones in a timely manner and exhibit friendly and appropriate customer service
- support general store operations and other ad hoc duties as assigned
- promote teamwork and work closely with the store team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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