Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Equal opportunity employer
Job Description
Blue Moon TapHouse is a vibrant dining and entertainment establishment located in the heart of downtown Norfolk, Virginia. Spanning an impressive 22,550 square feet, this unique venue artfully connects Waterside Drive to the serene Elizabeth River waterfront, offering guests breathtaking views alongside an unforgettable experience. Blue Moon TapHouse was conceived from a passion for craftsmanship, marrying the art of cooking with the distinct culture of craft beer. The TapHouse provides an inviting atmosphere where an open kitchen allows diners to witness culinary creativity in real-time. Alongside its rich food and beverage menu, the venue enriches the visitor experience with live... Show More
Job Requirements
- Strong ability to provide attention to detail
- Carrying or lifting items weighing up to 25 pounds
- Handling objects including cash coins credit cards products speaking over and operating phones
- Ability to utilize credit card machine
- Standing bending stooping and kneeling
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility
- Communication skills are utilized a significant amount of time when interacting with others demonstrated ability to interact with guests employees and third parties that reflects highly on the venue the brand and the company
- Reading and writing abilities are frequently utilized often when recording and reviewing guest checks and POS reports
- Must be able to read review and understand POS reports
- Basic mathematical skills are used frequently when exchanging cash
- Must be able to keep accurate account of cash bank
- May be required to work nights weekends and/or holidays
Job Qualifications
- At least one year of experience with customer service and cash handling
- Must speak fluent English other languages preferred
- Ability to interact with guests employees and third parties professionally
- Basic mathematical skills for cash handling
- Ability to read review and understand POS reports
Job Duties
- Welcome guests to venue provide excellent customer service accept payment when guests are finished with their stay
- Take food and beverage orders from guests and enter into POS terminal
- Receive payments and process transactions according to established policies and procedures give correct change balance cash drawer at close of shift complete all opening/closing paperwork document voids on void balance sheet
- Communicate effectively with all guests
- Communicate problems to management immediately
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests
- May be asked to handle guest complaints and special requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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