Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
Training and development opportunities
friendly work environment
Opportunities for advancement
employee recognition programs
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, flavorful wings, and wide array of beverages. Established with a commitment to providing a memorable dining experience for sports enthusiasts and families alike, Buffalo Wild Wings prides itself on delivering exceptional customer service, quality food, and a fun environment where guests can enjoy watching sports events. With numerous locations nationwide, Buffalo Wild Wings continues to grow by maintaining its reputation for outstanding hospitality and a dynamic menu tailored to diverse tastes. The company values its team members and offers opportunities for growth and development... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or food service experience preferred
- Ability to stand for extended periods
- Effective communication skills
- Basic math skills
- Ability to handle money accurately
- Flexible availability including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or food service preferred
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Basic knowledge of POS systems
- Ability to multitask and work in a fast-paced environment
- Friendly and approachable demeanor
- Ability to follow instructions and work within a team setting
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- May help prep Expo window
- Monitor and stock restroom
- Other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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