Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain renowned for its vibrant atmosphere, delicious wings, and exceptional guest service. Established with a commitment to delivering a superior dining experience, Buffalo Wild Wings has grown significantly and now boasts numerous locations across the United States. Each establishment offers a casual and lively setting where sports enthusiasts and food lovers gather to enjoy great food, watch major sporting events, and socialize with friends and family. The company prides itself on fostering a welcoming environment that combines quality cuisine with friendly and attentive customer care, making it a popular destination... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide friendly and efficient customer service
- Experience in cash handling and point of sale systems
- Excellent communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Availability to work flexible hours, including nights and weekends
- Ability to stand for extended periods
- Willingness to comply with all safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic math skills
- Ability to handle cash and process payments accurately
- Good communication and interpersonal skills
- Ability to multitask and work under pressure
- Positive attitude and team player mindset
- Knowledge of food safety and sanitation practices is a plus
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- May help prep Expo window
- Monitor and stock restroom
- Other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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