Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
team environment
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in American-style food, particularly its wide variety of chicken wings paired with a vast selection of sauces and seasonings. Established as a go-to spot for sports fans and food lovers alike, Buffalo Wild Wings emphasizes a lively atmosphere filled with multiple large-screen TVs broadcasting sports events, making it an energetic place to dine and socialize. The company has built a strong reputation for its commitment to customer service, quality food, and a fun, engaging dining experience. With numerous locations nationwide, Buffalo Wild Wings continually seeks enthusiastic individuals to... Show More
Job Requirements
- minimum 16 years of age
- prior experience in restaurant or customer service role preferred
Job Qualifications
- knowledgeable about current marketing promotions and upcoming events
- knowledge of Point of Sale systems
- knowledgeable of menu selection
- basic mathematical skills and ability to complete accurate cash transactions
- knowledge of proper sanitation, food safety, and security procedures
- superior customer service and interpersonal skills
- skill in time management and organization with excellent attention to detail
- ability to take direction and execute team and company objectives and multi-task accordingly
- knowledge of food and drink menus to make genuine suggestions
- conflict management skills, analytical skills, and high degree of emotional intelligence
Job Duties
- provide friendly welcome to incoming guests while ensuring timely seating
- follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- respond to customer complaints/concerns and know when to get a manager involved
- make genuine connections/engage our guests so they have a personalized experience
- take payments/handle cash drawer and process credit card transactions
- apply menu knowledge to make genuine suggestions and upsell
- correctly enter takeout orders into Point Of Sale system
- bag and manage takeout orders, check for accuracy
- maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- may help prep Expo window
- monitor and stock restroom
- other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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