Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,800.00 - $43,240.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Affordable Healthcare Insurance
Dental Insurance
Vision Insurance
Retirement Options
Wellness Program
Paid Time Off
Tuition Assistance
Job Description
Broward College is a prominent public institution of higher education located in Broward County, Florida, dedicated to fostering academic excellence, inclusivity, and community engagement. As a comprehensive college, Broward College offers a wide range of programs that include associate degrees, bachelor’s degrees, workforce education, and continuing education. The college emphasizes student success, innovation, and service, aligning its mission with the needs of a diverse student population and the dynamic economy of South Florida. Operating multiple campuses, including its Central Campus, Broward College is committed to creating a welcoming and supportive environment for students, faculty, and staff alike. Its culture champions... Show More
Job Requirements
- Associate's degree preferred
- three years of progressively responsible experience in customer service and cashier related field
- ability to manage own work to job and performance standards
- ability to lead a group of employees
- intermediate to advanced computer skills including Microsoft Office
- effective communication skills with employees and students
- understanding of financial transactions and reconciliation processes
Job Qualifications
- Associate's degree preferred
- college-level coursework in business, management or accounting desired
- three years of progressively responsible experience in customer service and cashier related field
- knowledge of financial and cashiering systems
- strong communication skills
- ability to lead a team
- proficiency with Microsoft Office products
- ability to maintain confidentiality of sensitive information
- customer service orientation
Job Duties
- Apply payments to appropriate accounts by collecting cash and cash-related transactions including third party billing documents
- evaluate transactions for accuracy and validity
- create official payment receipts and apply coverage
- reconcile collections through daily review and balance of transactions
- research student account inquiries by evaluating payment, refund, coverage and transaction history
- compare account data from student, finance and financial aid systems
- consolidate information into concise explanations
- correct accounts through reimbursements or communication with other departments
- provide information to internal and external customers by explaining rules, regulations, policies and procedures
- direct customers to appropriate departments or personnel
- prepare and reconcile departmental bank deposits for transport
- audit daily cash and collections of cashier staff
- investigate and resolve out of balance errors
- package collections and complete documentation
- process purchase order receiving
- serve as liaison to resolve interdepartmental issues
- retain records according to procedures
- maintain confidentiality of student information
- safeguard college assets
- initiate refunds
- research credit card charge back requests
- provide quality customer service
- assume supervisory responsibilities in absence of the Cashier Supervisor
- guide the work of entry level and newer cashier staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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