Cashier, Holiday Seasonal, Wrentham - West Elm Outlet
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
paid vacations and holidays
health benefits
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, known for offering high-quality products for the kitchen and home across multiple well-known brands such as Williams Sonoma, Pottery Barn, West Elm, and more. As a multi-brand and multi-channel global enterprise, Williams-Sonoma prides itself on outstanding customer service, functional design, and enriching the lives of its customers and the communities it serves. With a company culture deeply rooted in People First values, corporate responsibility, integrity, and a commitment to quality, Williams-Sonoma continues to innovate with a focus on diversity, equity, and inclusion, fostering a welcoming environment for all employees. The... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to operate POS system
- Proven ability to prioritize and handle multiple tasks simultaneously
- Full time associates expected to have open availability to meet business needs
- Part-time flex associates must be available to work a minimum of two regularly scheduled weekend shifts and two during the week
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers
- Thrive in a team environment and able to work independently
- Ability to lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques
- Strong communication skills
- Ability to think outside the box
- Experience with sales goal achievement
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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