Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer known for its high-quality products designed for the kitchen and home. Founded in 1956, the company has established itself as a leader in the retail industry with a diverse family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are widely recognized for their commitment to design excellence, functionality, and style, offering products that enhance every part of the home from the kitchen and living room to bedrooms, home offices, and even outdoor spaces. Over... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full time associates must have open availability
- Part-time flex associates must be available to work at least two separate weekend shifts and two weekday shifts
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Ability to operate POS system
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Skilled in multi-tasking and prioritizing tasks
- Passionate about customer relationships and personalized service
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicate product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops to enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with the People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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