Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.66 - $17.66
Work Schedule
Standard Hours
Weekend Shifts
Benefits
employee discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer known for offering high-quality products that elevate the kitchen and home experience in the United States. The company comprises a distinguished family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are recognized throughout the industry for their beautifully designed, stylish, and functional home goods that cater to nearly every space—from the kitchen and living room to bedrooms, home offices, closets, laundry rooms, and even outdoor areas. Over the decades, Williams-Sonoma has... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of customer service experience
- Ability to operate POS system
- Ability to lift and move items up to 75 pounds using appropriate safety techniques
- Availability to work flexible hours including weekends for part-time roles
- Strong interpersonal and communication skills
- Ability to be mobile on the sales floor for extended periods
- Ability to handle multiple tasks simultaneously
- Ability to work independently and collaboratively in a team environment
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Passionate about creating lasting relationships with customers
- Ability to work independently and as part of a team
- Strong communication skills
- Experience with POS systems
- Ability to lift and mobilize medium to large items
- Ability to thrive in an entrepreneurial environment
- Demonstrated ability to exceed sales goals
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer’s expectations, communicate product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize resources to get the customer what they want and resolve any issues
- Perform other duties as assigned by management and comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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