Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
A generous discount on all Williams-Sonoma brands
401(k) Plan
Wellness Program
Paid Vacations
Paid holidays
health benefits
dental and vision insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for its offering of high-quality products tailored for the kitchen and home throughout the United States. The company encompasses a diverse family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands stand out in the industry for their beautifully-designed, stylish, and functional products that cater to every part of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Williams-Sonoma has evolved significantly since... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Flexible availability including weekends for full-time or part-time flex associates
- Strong customer service skills
- Ability to work in a fast-paced retail environment
- Commitment to company policies and People-First culture
- Effective communication skills
- High school diploma or equivalent
- 1-2 years of relevant experience
- Entrepreneurial spirit
- Strong organizational skills
- Ability to manage multiple priorities
- Passion for building customer relationships
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Strong communication and interpersonal skills
- Ability to thrive in a team environment while working independently
- Passionate about customer service and sales
- Ability to engage customers effectively and build lasting relationships
- Knowledge of product care, maintenance, and promotions
- Entrepreneurial mindset and creativity in problem-solving
- Ability to manage time and tasks efficiently
- Ability to lift and mobilize medium to large items up to 75 pounds using proper techniques
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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