Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.76 - $21.76
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
employee discount
Wellness Program
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, known for its wide range of high-quality products for the kitchen and home. The company operates a family of well-respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands deliver stylish, beautifully-designed, and functional products tailored for every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. With over half a century of retail experience, Williams-Sonoma has evolved into a multi-brand, multi-channel... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of customer service experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize items up to 75 pounds using proper safety techniques
- Full time associates must have open availability according to business needs
- Part time flex associates must be available for minimum two weekend shifts and two weekday shifts with availability on separate weekend days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques
- Ability to work independently and succeed in a team environment
- Proven ability to exceed sales goals
- Passionate about creating lasting customer relationships
- Entrepreneurial mindset and creative problem-solving skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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