Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
employee discount
401k plan
Wellness Program
Paid Vacations
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer renowned for offering high-quality products for the kitchen and home. The company operates a family of well-known and respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. With a proud legacy that dates back over half a century, Williams-Sonoma has continuously evolved while maintaining its core commitment to outstanding customer service, functional and stylish design, and enhancing the lives of its customers and the communities it serves. The company is a multi-brand, multi-channel global... Show More
Job Requirements
- Love to close a sale and exceed goals
- thrive in an entrepreneurial environment
- passionate about creating lasting customer relationships
- know how to ask questions to understand customer style and needs
- high school diploma or equivalent preferred
- 1-2 years customer service experience
- proven ability to prioritize tasks
- ability to be mobile on the sales floor for extended periods
- ability to operate POS system
- ability to lift and mobilize medium to large items up to 75 pounds
- full-time associates must have open availability
- part-time associates must be available for minimum weekend and weekday shifts
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to exceed sales goals
- ability to work in a team environment and independently
- excellent communication and interpersonal skills
- experience operating POS systems
- ability to prioritize and manage multiple tasks
- physical ability to stand and move for extended periods
- ability to lift and mobilize items up to 75 pounds
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- engage multiple clients at the cash wrap and offer personalized service
- accurately and efficiently perform register/POS transactions including sales, returns, and exchanges
- ensure accurate ringing and pricing of merchandise using appropriate price overrides
- manage customer expectations by clearly communicating product information, care, maintenance, timeframes, and delivery
- affirm customer's purchase and suggest additional merchandise
- ensure customers are aware of all promotions impacting sales
- share information and testimonials about products, events, and workshops
- maintain visual standards and supplies of the cash wrap area
- maximize resources to fulfill customer needs and resolve issues
- perform other duties as assigned by management
- foster an environment where all associates are treated with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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