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Williams-Sonoma, Inc.

Cashier, Holiday Seasonal, San Ramon - Williams Sonoma

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

employee discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Williams-Sonoma, Inc. is a premier specialty retailer established in 1956 that focuses on high-quality products for the kitchen and home in the United States. Over the decades, the company has grown into a multi-brand, multi-channel global enterprise, encompassing some of the most respected industry names, including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Each of these brands reflects a commitment to stylish, beautifully-designed, and functional products for every area of the home ranging from kitchens and living rooms to bedrooms, offices, closets, laundry rooms, and... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Full time associates must have open availability
  • Part time associates must have availability including two weekend days
  • Weekend availability must be on two separate days

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Proven ability to exceed sales goals
  • Passionate about creating lasting customer relationships
  • Skilled at asking questions to understand customer needs
  • Thrives in a team environment and works independently

Job Duties

  • Consistently keep the store energy lively and upbeat for customers and teammates
  • Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
  • Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
  • Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
  • Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
  • Ensure client is aware of all promotions that may impact sales
  • Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
  • Maintain visual standards and supplies of the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues
  • Perform other duties as assigned by management - comply with all Company policies and procedures
  • Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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