Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.95 - $18.95
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Discount on merchandise
401(k) Plan
Wellness Program
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer established in 1956, known for high-quality products for kitchen and home living in the United States. The company operates a family of respected brands, including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Each brand offers beautifully designed, stylish, and functional merchandise for various home areas such as kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over more than half a century, Williams-Sonoma has evolved from its first brick-and-mortar store to a multi-brand, multi-channel global... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Full time associates have open availability to meet the needs of the business
- Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days
- Ability to follow company policies and procedures
- Commitment to fostering an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
- Love to close a sale and can articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- Know what questions to ask your customers in order to understand their personal style and needs
- Succeed in a team environment, while able to work independently and manage your own
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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