Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
401(k) Plan
employee discount
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer established in 1956, known for its high-quality products focused on the kitchen and home segments in the United States. The company operates a respected family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are globally renowned for offering beautifully designed, stylish, and functional products that cater to every area of the home — from kitchens to living rooms, bedrooms, home offices, closets, laundry rooms, and outdoor spaces. Over its rich history, Williams-Sonoma has evolved... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Ability to be mobile on the sales floor for extended periods of time
- Full-time associates are expected to have open availability
- Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- Weekend availability cannot fall on the same day
- associate must be available on two separate days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Proven ability to exceed sales goals
- Thrive in an entrepreneurial environment
- Passionate about creating lasting relationships with customers
- Know what questions to ask customers to understand their personal style and needs
- Succeed in a team environment while able to work independently and manage own responsibilities
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events, and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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