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Williams-Sonoma, Inc.

Cashier, Holiday Seasonal, Roseville - Pottery Barn

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
401(k) Plan
Wellness Program
employee discount

Job Description

Williams-Sonoma, Inc. is a leading specialty retailer in the United States, founded in 1956. The company is renowned for offering high-quality, beautifully designed, and functional products for the kitchen and home. Williams-Sonoma's portfolio includes respected brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands cater to various areas of the home including the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. The company has a rich heritage and has evolved significantly since opening its first brick-and-mortar store over... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business
  • Part-time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
  • Weekend availability cannot fall on the same day
  • an associate must be available on two separate days

Job Qualifications

  • Love to close a sale and can articulate a proven ability to exceed goals
  • Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
  • Passionate about creating lasting relationships with customers by capturing contacts, re-connecting, and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
  • Know what questions to ask your customers in order to understand their personal style and needs
  • Succeed in a team environment, while able to work independently and manage your own
  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously

Job Duties

  • Consistently keep the store energy lively and upbeat for customers and your teammates
  • Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
  • Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
  • Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
  • Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
  • Ensure client is aware of all promotions that may impact sales
  • Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
  • Maintain visual standards and supplies of the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues
  • Perform other duties as assigned by management – comply with all Company policies and procedures
  • Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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