Williams-Sonoma, Inc. logo

Williams-Sonoma, Inc.

Cashier, Holiday Seasonal, Rancho Cucamonga - Pottery Barn

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

Generous discount
401(k) Plan
Wellness Program
Paid Vacations
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer offering high-quality products for kitchen and home throughout the United States. With a prestigious family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow, this company is well-known and respected in the retail industry for its beautifully designed, stylish, and functional home products. From kitchens and living rooms to bedrooms, home offices, closets, laundry rooms, and outdoor spaces, Williams-Sonoma provides an array of products crafted to enhance the everyday life of their customers. Over... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years experience in a customer service role
  • Ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items up to 75 pounds using appropriate safety techniques
  • Open availability for full-time associates
  • Part-time flex associates must be available for a minimum of two weekend and two weekday shifts
  • Weekend availability cannot fall on the same day
  • Must be able to work a flexible schedule including weekends
  • Compliance with all company policies and procedures
  • Ability to maintain an upbeat and positive attitude in a fast-paced retail environment

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Strong interpersonal and communication skills
  • Passion for sales and exceeding goals
  • Ability to thrive in an entrepreneurial environment
  • Team player with the ability to work independently and manage own responsibilities
  • Knowledge of customer engagement techniques and ability to create lasting relationships

Job Duties

  • Consistently keep the store energy lively and upbeat for customers and teammates
  • Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
  • Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
  • Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
  • Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
  • Ensure client is aware of all promotions that may impact sales
  • Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
  • Maintain visual standards and supplies of the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues
  • Perform other duties as assigned by management – comply with all Company policies and procedures
  • Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location