Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
Paid holidays
employee discount
Job Description
Williams-Sonoma, Inc. is the premier specialty retailer founded in 1956, known for offering high-quality products specifically crafted for the kitchen and home throughout the United States. The company features a distinguished family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the retail industry, celebrated for their beautiful designs, stylish and functional home products that cater to every space including kitchens, living rooms, bedrooms, home offices, closets, laundry rooms, and even outdoor spaces.... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in customer service
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods
- Ability to lift and mobilize medium to large items up to 75 lbs using appropriate safety techniques
- Full-time associates must have open availability
- Part-time flex associates must be available to work a minimum of two weekend shifts and two weekday shifts
- Weekend availability must be on two separate days
- Compliance with company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to work independently and in a team environment
- Passionate about building lasting customer relationships
- Knowledge of product information and sales techniques
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions including sales, returns, and exchanges
- Ensure accurate ringing and pricing of merchandise with appropriate price overrides
- Manage customer expectations by clearly communicating product information, care, maintenance, timeframes, and delivery
- Affirm client purchases and offer additional merchandise suggestions to complement selections
- Ensure clients are aware of all promotions that may impact sales
- Share information about products, in-store events, and workshops to enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize resources to meet customer needs and resolve issues
- Perform other duties assigned by management
- Foster an environment of fairness, dignity, and respect among associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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