Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
employee discount
Wellness Program
Job Description
Williams-Sonoma, Inc. is a leading and esteemed specialty retailer in the United States, founded in 1956. The company prides itself on offering high-quality, beautifully-designed, stylish, and functional products for various areas of the home including kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. It operates a family of well-known brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Over the decades, Williams-Sonoma has built a reputation for its commitment to exceptional customer service, quality merchandise, and its dedication to enhancing... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- know what questions to ask your customers in order to understand their personal style and needs
- succeed in a team environment, while able to work independently and manage your own
- high school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- full time associates are expected to have open availability to meet the needs of the business
- part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)
- weekend availability cannot fall on the same day
- an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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