Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Generous discount
401(k)
Wellness Program
Paid Vacations
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer in the United States known for its high-quality kitchen and home products. The company encompasses a family of well-recognized and respected brands, including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands offer a wide array of beautifully designed, stylish, and functional products tailored for every area of the home such as kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Williams-Sonoma has evolved tremendously since opening its first brick-and-mortar store over... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full-time associates must have open availability
- Part-time flex associates must be available for scheduled shifts on weekends and during the week
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Ability to be mobile on the sales floor for extended periods of time
- Thrive in an entrepreneurial environment
- Passionate about creating lasting relationships with customers
- Strong communication skills
- Ability to work independently and as part of a team
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, using appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure the client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events, and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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