Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacations
Paid holidays
401(k) Plan
employee discount
Job Description
Williams-Sonoma, Inc., established in 1956, is a premier specialty retailer known for offering high-quality kitchen and home products in the United States. The company’s portfolio of well-respected brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands collectively provide beautifully-designed, stylish, and functional products for all areas of the home, including kitchens, living rooms, bedrooms, home offices, closets, laundry rooms, and outdoor spaces. Beyond just selling quality products, Williams-Sonoma focuses on delivering exceptional customer service and continually strives to enhance the lives of its... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques
- Availability to work full-time with open availability or part-time with minimum weekend and weekday shifts
- Strong customer service orientation
- Ability to perform multiple tasks simultaneously
- Excellent communication skills
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about products, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize resources to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Foster an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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