
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a leading specialty retailer founded in 1956, renowned for its high-quality kitchen and home products in the United States. With a family of iconic brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow, the company is celebrated for offering beautifully designed, stylish, and functional products across all areas of the home—from the kitchen and living room to outdoor spaces. Throughout its history, Williams-Sonoma has maintained a passion for high-quality goods, functional design, exceptional customer service, and enriching the lives of customers and... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days
- Comply with all Company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Love to close a sale and can articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- Know what questions to ask your customers in order to understand their personal style and needs
- Succeed in a team environment, while able to work independently and manage your own
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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