
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
Paid Vacations
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for high-quality products designed for the kitchen and home across the United States. The company operates a family of respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Each brand offers beautifully-designed, stylish, and functional products tailored for various areas of the home, such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over the decades, Williams-Sonoma has evolved from its first brick-and-mortar store into a multi-brand, multi-channel... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques
- full time associates must have open availability to meet the needs of the business
- part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- weekend availability cannot fall on the same day
- an associate must be available on two separate days
- proven ability to prioritize and handle multiple tasks simultaneously
Job Qualifications
- Proven ability to exceed sales goals
- experience thriving in an entrepreneurial environment
- passion for creating lasting relationships with customers
- strong communication skills to understand customer personal style and needs
- ability to succeed in a team environment and work independently
- high school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- ability to operate POS system
- ability to lift and mobilize medium to large items up to 75 pounds with proper techniques
- availability to meet business needs including weekend shifts for part-time roles
- commitment to diversity, equity and inclusion values
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management
- comply with all Company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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