Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
paid vacations and holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, recognized for offering high-quality, beautifully-designed products for the kitchen and home. The company operates a diverse family of brands including Williams Sonoma, Pottery Barn, West Elm, and many others, which are respected leaders in the home goods industry. With a presence that spans multiple channels and a global reach, Williams-Sonoma caters to customers seeking stylish, functional products for every area of their home—from kitchens and living rooms to bedrooms and outdoor spaces. While the company has evolved significantly since its first brick-and-mortar store, its commitment to offering outstanding customer service... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- open availability for full-time associates
- minimum availability for part-time associates includes two weekend shifts on different days and two weekday shifts
- commitment to company policies and People-First culture
- compliance with physical demands of the role
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- proven ability to exceed sales goals
- passion for creating lasting relationships with customers
- excellent communication skills
- ability to work in a team environment and independently
- ability to operate POS system
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management - comply with all Company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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