Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.50
Work Schedule
Weekend Shifts
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
paid vacations and holidays
health benefits
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer established in 1956, renowned for offering high-quality, stylish, and functional products for the kitchen and home. The company operates a family of well-respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are recognized as some of the best in the home furnishings industry, providing beautifully designed products that enhance every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over more than half a century... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full-time associates must have open availability
- Part-time associates must be available for minimum scheduled shifts on weekends and weekdays
- Ability to prioritize and multitask
- Positive attitude and excellent communication skills
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers by capturing contacts and promoting the brand's offerings
- Thrive in a team environment while able to work independently and manage your own
- Strong communication skills to understand customer needs and personal style
- Ability to think creatively and exceed sales goals
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Jobs By Filter