Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.50
Work Schedule
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
Paid Vacations
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a distinguished specialty retailer established in 1956, renowned for offering high-quality products for kitchens and homes across the United States. The company operates a prominent family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are celebrated for their beautifully designed, stylish, and highly functional products that cater to every area of the home such as kitchens, living rooms, bedrooms, home offices, closets, laundry rooms, and outdoor living spaces. Over the decades, Williams-Sonoma has evolved from a humble brick-and-mortar... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Excellent communication and interpersonal skills
Job Duties
- Consistently keep the store energy lively & upbeat for customers & your teammates
- Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
- Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
- Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
- Maintain visual standards & supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want & resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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