Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.90 - $20.90
Work Schedule
Weekend Shifts
Benefits
Generous discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for high-quality products that enhance various aspects of home living, including the kitchen, living room, bedroom, and outdoor spaces. With a portfolio of respected brands such as Williams Sonoma, Pottery Barn, West Elm, and more, the company has pioneered stylish, functional, and beautifully designed home furnishings that improve the quality of life for its customers. Williams-Sonoma, Inc. operates as a multi-brand, multi-channel global enterprise supported by cutting-edge technology and dedicated retail teams. Embracing a culture that values integrity, corporate responsibility, and innovation, the company emphasizes a People First philosophy,... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- Know what questions to ask customers to understand their personal style and needs
- Succeed in a team environment, while able to work independently and manage own workload
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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