Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacations
401(k) Plan
Wellness Program
employee discount
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for its high-quality products designed to enhance every area of the home. The company operates a family of distinguished brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are highly respected within the industry and known for offering beautifully-designed, stylish, and functional products that cater to kitchens, living rooms, bedrooms, home offices, closets, laundry rooms, and outdoor spaces. Over the decades since opening its first brick-and-mortar store, Williams-Sonoma, Inc. has maintained its... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Open availability for full-time associates
- Part-time associates must be available to work a minimum of two weekend shifts and two weekday shifts
- Ability to accurately perform cash register/POS transactions
- Strong interpersonal skills
- Commitment to uphold company policies and procedures
- Ability to provide personalized service and product recommendations
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Proven ability to exceed sales goals
- Passionate about creating lasting relationships with customers
- Ability to work effectively in a team environment and independently
- Ability to articulate product knowledge and customer service skills
- Strong communication skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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