Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
employee discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer renowned for high-quality kitchen and home products in the United States. Established in 1956, the company has grown into a multi-brand, multi-channel global enterprise, featuring well-known names such as Williams Sonoma, Pottery Barn, West Elm, and more. These brands are uniquely respected for offering stylish, beautifully designed, and functional products that enhance every part of the home—from kitchens to outdoor spaces. Over the decades, the company has maintained a strong commitment to delivering exceptional customer service, innovative design, and quality products that enrich customers' lives and support the communities where it operates.
At Wil... Show More
At Wil... Show More
Job Requirements
- Love to close a sale and articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting services including credit card and product launches
- Know what questions to ask customers to understand their personal style and needs
- Succeed in a team environment while able to work independently and manage own tasks
- High school diploma or equivalent preferred
- 1-2 years of customer service experience
- Proven ability to prioritize and multitask
- Ability to be mobile on the sales floor for extended periods
- Ability to operate POS system
- Ability to lift and mobilize medium to large items up to 75 pounds using appropriate equipment and safety techniques
- Full-time associates must have open availability to meet business needs
- Part-time associates must be available for a minimum of two weekend shifts and two shifts during the week
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Proven ability to exceed sales goals
- Experience thriving in an entrepreneurial environment
- Strong interpersonal skills to build lasting customer relationships
- Team player with the ability to work independently and manage own responsibilities
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management – comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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