Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
employee discount
Paid Vacations
Paid holidays
Welfare and wellness programs
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer renowned for its high-quality kitchen and home products across the United States. The company owns a family of prestigious brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are celebrated for their beautifully-designed, stylish, and functional products suitable for every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over the years, Williams-Sonoma has evolved from a single brick-and-mortar store to a thriving... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in customer service
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods
- Ability to lift and mobilize medium to large items up to 75 pounds
- Availability for full-time open schedule or part-time flex including weekends
- Effective communication and interpersonal skills
- Proven ability to prioritize and multitask
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in customer service role
- Proven ability to exceed sales goals
- Strong interpersonal and communication skills
- Ability to work in a team environment and independently
- Ability to ask insightful questions to understand customer needs
- Experience with POS systems
- Ability to prioritize and manage multiple tasks simultaneously
- Physical ability to be mobile for extended periods and lift up to 75 pounds safely
- Passion for building lasting customer relationships
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions including sales, returns, and exchanges
- Ensure accurate ringing and pricing of merchandise and use appropriate price overrides
- Manage all aspects of customer expectations with clear communication about products, care, and delivery
- Affirm customer purchases and offer additional merchandise suggestions
- Ensure clients are aware of all promotions impacting sales
- Share information about products, in-store events, and workshops to enhance customer experience
- Maintain visual standards and supplies at the cash wrap area
- Maximize resources to meet customer needs and resolve issues
- Comply with company policies and foster a respectful People-First team environment
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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