Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Wellness Program
employee discount
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer, renowned for its high-quality kitchen and home products across the United States. Established in 1956, the company has grown into a multi-brand, multi-channel global enterprise that includes prestigious brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are celebrated for their stylish, functional designs and exceptional quality, enhancing every living space from kitchens and living rooms to outdoor areas. Williams-Sonoma places a strong emphasis on outstanding customer service and continuously aims to enrich the lives... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-Time Flex associates must be available to work minimum of two regularly scheduled weekend shifts and two during the week
- Weekend availability cannot fall on the same day
- Associate must be available on two separate weekend days
- Proven ability to exceed sales goals and close sales
- Thrive in an entrepreneurial environment
- Strong customer service orientation
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Passionate about creating lasting relationships with customers
- Ability to succeed in a team environment as well as independently
- Strong interpersonal and communication skills
- Ability to operate POS system
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: