Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Discount
401(k) Plan
Wellness Program
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for offering high-quality products for the kitchen and home across the United States. The company’s family of brands, including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow, represents some of the most respected names in the retail industry. These brands provide beautifully designed, stylish, and highly functional products covering every area of the home, including kitchen essentials, furniture for living rooms and bedrooms, home office solutions, laundry rooms, closets, and outdoor spaces. Williams-Sonoma has evolved... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- know what questions to ask your customers in order to understand their personal style and needs
- succeed in a team environment, while able to work independently and manage your own
- high school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- full time associates are expected to have open availability to meet the needs of the business
- part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
- weekend availability cannot fall on the same day
- an associate must be available on two separate days
- availability to meet the business needs for scheduling 20 or more hours weekly
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- strong communication and interpersonal skills
- entrepreneurial mindset with ability to think outside-the-box
- ability to build lasting customer relationships by capturing contacts and promoting products and services
- ability to work effectively in a team environment while managing independently
- proficiency in operating POS systems
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management - comply with all Company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter