Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $17.60
Work Schedule
Standard Hours
Weekend Shifts
Benefits
employee discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer established in 1956, renowned for offering high-quality, stylish, and functional products for the kitchen and home throughout the United States. Its diverse family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are recognized leaders in the home goods industry, celebrated for their superior design, quality craftsmanship, and dedication to enhancing the everyday lives of consumers. With a rich history rooted in outstanding customer service and a passion for functional design, Williams-Sonoma has evolved from... Show More
Job Requirements
- Love to close a sale and articulate proven ability to exceed goals
- thrive in an entrepreneurial environment and think outside-the-box
- passionate about creating lasting customer relationships by capturing contacts and promoting events
- know what questions to ask to understand customer's personal style and needs
- able to succeed in a team environment and work independently
- high school diploma or equivalent preferred
- 1-2 years experience in customer service
- ability to prioritize multiple tasks
- able to be mobile on sales floor for extended periods
- ability to operate POS system
- ability to lift and mobilize items up to 75 pounds using safety techniques
- full-time associates must have open availability
- part-time flex associates must be available for at least two weekend shifts and two weekday shifts not on the same day
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to exceed sales goals
- passion for creating lasting customer relationships
- ability to ask insightful questions to understand customer style and needs
- ability to prioritize and handle multiple tasks simultaneously
- ability to succeed both independently and in a team environment
- knowledge of operating a POS system
- strong interpersonal and communication skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management
- comply with all Company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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