Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.76 - $21.76
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Wellness Program
Paid vacation
employee discount
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for offering high-quality kitchen and home products. As a leading multi-brand and multi-channel global enterprise, Williams-Sonoma supports its operations with state-of-the-art technology and talented retail teams. The company includes a family of highly respected brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. This diverse portfolio allows it to cater to various home areas including the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Throughout its evolution from the... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, utilizing appropriate safety techniques
- Full-time associates must have open availability to meet business needs
- Part-time flex associates must be available for at least two weekend shifts and two weekday shifts
- Proven experience exceeding sales goals
- Strong customer service orientation
- High school diploma or equivalent
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to work independently and as part of a team
- Strong interpersonal and communication skills
- Passionate about creating lasting customer relationships
- Ability to operate a POS system
- Ability to articulate and exceed sales goals
- Entrepreneurial mindset and out-of-the-box thinking
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, aligned with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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