Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
health benefits
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a leading specialty retailer of high-quality products for the kitchen and home in the United States. With a family of well-respected brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow, the company offers beautifully-designed, stylish, and functional products for every area of the home, including kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over its more than half-century history, Williams-Sonoma has maintained its passion for quality, functional design, and outstanding customer service, driving a... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Ability to be mobile on the sales floor for extended periods of time
- Full-time associates must have open availability
- Part-time associates must be available two weekend shifts and two weekday shifts
- Proven ability to prioritize and manage multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers
- Thrives in an entrepreneurial environment
- Strong communication and interpersonal skills
- Ability to work both independently and in a team environment
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management, comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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