Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a well-established retail company that has been serving diverse, working American families for over 120 years. With a strong commitment to inclusivity, the company provides a wide range of products including fashion, apparel, home goods, beauty items, and jewelry from both national and private brands. JCPenney also offers a variety of personal services such as salon, portrait, and optical services. The company operates more than 650 stores across the United States and Puerto Rico and serves customers through its online platform, jcp.com. With a workforce of around 50,000 associates, JCPenney strives to meet customers' everyday needs while helping... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for extended periods
- basic math skills
- prior retail or customer service experience preferred
- ability to work flexible hours including weekends and holidays
- good communication skills
- ability to use POS technology
- ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- experience in retail or customer service roles is advantageous
- strong communication and interpersonal skills
- ability to use Point of Sale (POS) technology
- demonstrated commitment to customer service excellence
- ability to work collaboratively in a team environment
- problem-solving skills and the ability to adapt to changing situations
- basic math skills for handling transactions
Job Duties
- Greet and assist customers while providing excellent customer service
- demonstrate WORTH behaviors consistently
- assist with credit, rewards and gift card programs
- complete checkout processes including returns and re-ticketing
- assist with signing and merchandising standards at all checkouts
- stock and merchandise impulse fixtures and replenishment
- call for assistance when additional help is needed in checkout
- utilize Point of Sale on Mobile Warrior device
- assist with Omnichannel efforts as needed
- perform recovery, put backs and fitting room maintenance
- participate in annual inventory processes
- support company shrink and safety initiatives
- meet established performance standards consistently including sales, customer service, profit, productivity, and attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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