Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Simple IRA retirement plan
Paid Time Off
Paid sick time
employee discount
Employee assistance program
Job Description
Western Market is a respected grocery store chain known for its commitment to quality, exceptional customer service, and a welcoming shopping environment. With a strong presence in its community, Western Market focuses on providing customers with a broad selection of fresh produce, organic options, and specialty items. This company prides itself on fostering a supportive and inclusive workplace culture that values diversity and equal opportunity. Western Market provides career growth opportunities, extensive employee benefits, and places great emphasis on work-life balance and employee well-being, making it an employer of choice in the retail grocery sector.
The role of Service... Show More
The role of Service... Show More
Job Requirements
- Ability to lift up to 40 lbs
- Ability to work in a fast-paced retail environment involving long intervals of standing crouching and reaching while moving product
- Intermediate language skills
- Basic mathematical skills
- Intermediate reasoning ability
- Experience using cash registers and safe
- Intermediate technical skills
- Experience with POS system and email
- Intermediate troubleshooting skills
Job Qualifications
- Excellent communication skills
- Excellent customer service abilities
- Positive attitude
- Experience working as a contributing and effective team member
- Excellent work ethic with emphasis on efficiency and precision
- Excellent time management skills
- Ability to train personnel
- Ability to take direction and follow instructions
- Ability to switch tasks efficiently and effectively
- Willingness to learn new skills
Job Duties
- Proper handling of all customer purchase transactions including cash checks credit and debit cards gift cards
- Perform till countdowns as needed
- Perform light cleaning duties as directed
- Take and submit customer requests as needed
- Answer department phone calls and take messages
- Provide exceptional customer service
- Greet every customer
- Balance tills in the POS
- Assist customers with their SCO interactions
- Guide customers through the SCO interface
- Demonstrate correct self checkout procedures to patrons
- Check IDs for purchases of alcoholic items
- Enter Not On File (NOF) items into the SCOs
- Monitor SCO lane operation by observing lane and transaction awareness lights customers' body language and listening to voice prompts
- Direct traffic through the SCO lanes
- Invite customers to use SCO lanes to reduce queue build-ups
- Train new department personnel
- Observe customers to prevent shrinkage
- Add money to SCOs when needed
- Clear currency jams load receipt paper and restart SCO systems
- Maintain regular predictable and punctual attendance for scheduled shifts
- Light stocking of merchandise chips snacks and beverage cooler
- Cleaning SCOs and front of store
- Remove trash in front end and office
- Answer phones and page the correct department
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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