Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,336.00 - $70,865.60
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Training and development opportunities
Employee assistance program
Job Description
The Patient Services organization at CN Hospital, located on the main campus at 111 Michigan Avenue NW, Washington DC, offers a comprehensive range of healthcare services aimed at improving patient care and satisfaction. CN Hospital is committed to excellence in clinical services, patient safety, and customer service. They operate a full-service dietary department, providing nutritious and timely meal options for patients, staff, and visitors. The hospital emphasizes a professional and supportive work environment where employees collaborate to meet the needs of all customers effectively and efficiently. This role is full-time, regular with a variable shift schedule that requires availability every... Show More
Job Requirements
- High school diploma or GED
- minimum 2 years related experience
- ability to operate cash register
- basic math skills for handling cash
- ability to communicate clearly
- ability to work flexible shifts including every other weekend
- ability to maintain cleanliness and sanitation standards
- ability to follow food safety guidelines
- ability to handle multiple tasks
- ability to work as part of a team
Job Qualifications
- High school diploma or GED
- 2 years related experience
- ability to proficiently operate a cash register
- knowledge of food safety guidelines
- strong communication skills
- teamwork and collaboration skills
- ability to maintain accurate transaction records
- problem-solving abilities
- flexibility and adaptability
- customer service orientation
Job Duties
- Receive cash and non-cash sales for food items
- set up cafeteria for meal service
- assist with restocking food items and supplies as time permits
- demonstrate professional service-oriented attitude to customers
- communicate pertinent information to Director or Manager/Supervisor
- keep dining area tables and chairs neat and clean
- maintain customer service area by restocking supplies and wiping counters
- operate cash register proficiently and accurately ring up purchases
- handle cash and make change
- maintain flow of customers to minimize wait times
- maintain accurate records of all transactions
- perform other duties as requested
- maintain department and regulatory sanitation standards
- clean all assigned work areas according to procedures
- complete cleaning assignments within target times
- dispose of trash and keep cash register area neat
- follow established food safety guidelines
- speak up about unsafe behavior
- validate and verify information for decision making
- stop and resolve situations in uncertainty
- communicate accurately and clearly
- promote safety for patients, families, visitors, and co-workers
- attend to details practicing Stop, Think, Act and Review for self-checking behavior and performance
- anticipate and respond to customer needs
- demonstrate collaborative and respectful behavior
- partner with team members to achieve goals
- be receptive to others ideas and opinions
- contribute to a positive work environment
- demonstrate flexibility and willingness to change
- identify opportunities to improve processes
- make appropriate decisions using sound judgment
- use resources efficiently
- search for less costly ways of doing things
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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