Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Free shuttle
Free parking
scholarship program
Tuition Reimbursement
Fitness Reimbursement
Community Volunteer Opportunities
leadership training
Team member discounts
Job Description
Rivers Casino located at 2500 E. Devon Ave, Des Plaines, IL, is a premier entertainment destination known for offering an exciting and vibrant atmosphere to its guests. Conveniently accessible with free parking on-site and a free shuttle service from the Rosemont Blue Line Station, Rivers Casino prides itself on providing a welcoming and accessible environment for both visitors and employees. The company operates with a strong commitment to inclusivity and equal opportunity employment, ensuring a diverse and supportive workplace culture. Rivers Casino is not only dedicated to delivering exceptional gaming experiences but also to supporting its team members with comprehensive... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in customer service or cash handling is advantageous
- Ability to work flexible shifts including nights, weekends, and holidays
- Must be able to stand and walk for extended periods
- Basic math skills required
- Strong communication skills required
- Must successfully complete pre-employment screening
- Reliable attendance and punctuality
- Ability to operate point-of-sale systems
Job Qualifications
- Understand and comply with all company and departmental rules and regulations, policies and procedures
- Skill in establishing and maintaining effective working relationships with staff
- Ability to read, write and communicate verbally in English
- Ability to perform basic math
- Ability to understand the concept of cash handling, making change and counting it back to customers
- Requires communicating by telephone
- Requires regular, predictable attendance
- Ability to communicate with team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Frequent walking, standing, kneeling, bending, twisting, reaching, and lifting
Job Duties
- Greet every guest with a smile and positive attitude
- Take orders from guests and prepare orders when applicable
- Responsible for correctly handling cash, credit and comp procedures and properly completing paperwork
- Utilize proper procedures and documentation for transactions
- Ensure bank is counted and balanced with cage
- Complete cash turn-in sheets and distribute appropriately
- Possess complete knowledge of all procedures related to the job
- Ensure that all guests are treated in a prompt, professional and courteous manner
- Know the menu items and prices
- Know how to operate the Micros system in order to properly ring up and close out checks
- Uphold standards by setting examples with appearance and work ethic
- Work to ensure a clean and sanitary work area at all times
- Maintain a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner and immediately notifying the supervisor and completing an accident report if a personal accident does occur
- Perform other duties specified or assigned
- Comply with all departmental rules, side work assignments, and departmental procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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