Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and development opportunities
Job Description
Flo's is a vibrant hospitality company dedicated to uniting communities through exceptional dining experiences and outstanding service. At the core of their mission is a commitment to fostering shared moments that bring people together in an inviting, friendly atmosphere. Rooted deeply in values such as excellence, grit, resilience, and openness, Flo's prides itself on building a team that embodies these ideals and is passionate about delivering memorable hospitality. Established as a leader in the food service industry, Flo's offers both dine-in and takeout services, emphasizing quality, community engagement, and customer satisfaction. Joining Flo's means becoming a part of an energetic,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand for long periods
- Ability to lift up to 40 pounds frequently
- Reliable transportation and attendance
- Open availability including holidays and weekends
- Basic computer skills
- Strong communication skills
- Ability to maintain personal hygiene and clean appearance
Job Qualifications
- Basic computer knowledge
- Effective English communication skills both verbal and written
- Knowledge of proper telephone etiquette
- Familiarity with point of sale systems
- Ability to handle cash transactions accurately
- Ability to follow company policies and health standards
- Ability to respond positively to feedback
- Ability to work effectively in a team environment
- Ability to take direction positively
Job Duties
- Use proper Flo's telephone etiquette to answer and direct calls
- Demonstrate proper Flo's order taking techniques including asking for all required guest information
- Take guests' orders in person or by phone in a friendly and courteous manner
- Have complete knowledge of the menu and all takeout specials
- Handle point of sale system quickly and efficiently from ringing in orders to accepting payments
- Uphold strict cash handling procedures and be accountable for all transactions daily
- Ensure 100 percent compliance with all company policies and laws including health and safety standards
- Open and/or close the takeout area properly by following checklists
- Execute all prep and portion lists for the day
- Package and organize takeout orders correctly according to Flo's guidelines
- Package orders ensuring hot food is packed with hot food and cold food is packed with cold food while checking order accuracy
- Maintain personal health and sanitation standards
- Maintain a clean uniform and understand that he/she is always on stage
- Reach, bend, stoop and frequently lift up to 40 pounds
- Work in a standing position for long periods
- Work in a fast-paced and hot environment
- Have regular, reliable and dependable transportation and attendance
- Respond to guest complaints by getting the appropriate management to handle the situation
- Take direction in a positive manner
- Communicate effectively in English verbally and in writing with managers, kitchen and serving staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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