Cashier - Customer Service Representative (Part Time)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Job Description
Dollar Express is the newest entrant in the dollar store segment of the retail industry, headquartered in Charlotte, North Carolina. The company has quickly expanded its footprint and currently operates 330 stores across 36 states. Dollar Express focuses on providing value and convenience to customers by offering a wide range of affordable merchandise in an inviting and accessible retail environment. The company's commitment to customer satisfaction and operational excellence has made it an emerging force in the competitive dollar store market, prioritizing community engagement and employee development.\n\nThe role of a Customer Service Team Member at Dollar Express is crucial to... Show More
Job Requirements
- Completion of high school or equivalent preferred
- basic literacy and numerical skills
- ability to read and interpret merchandising schematics, instructions, policy, procedural, and training manuals
- some experience working with people/public preferred
- experience in retail, hotel, restaurant, grocery, or drug store environments a plus
- ability to regularly lift up to 40 lbs and occasionally up to 55 lbs
- adequate fitness level for frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- ability to work a flexible schedule including days, evenings, weekends, and holidays
Job Qualifications
- Completion of high school or equivalent preferred
- basic literacy and numerical skills
- ability to read and interpret merchandising schematics, instructions, policy, procedural, and training manuals
- some experience working with people/public preferred
- experience in retail, hotel, restaurant, grocery, or drug store environments a plus
- ability to work a flexible schedule including days, evenings, weekends, and holidays
Job Duties
- Greets and assists customers in a positive, approachable manner
- handles situations with the best interest of both the customer and Company in mind
- maintains positive Company image to customers and community
- accurately handles customer funds and processes transactions using the POS system
- at the direction of the Store Manager, stocks shelves and recovers merchandise in the store
- at the direction of the Store Manager, assists in unloading merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store
- at the direction of the Store Manager, assists in maintaining a clean, well-stocked store for customers
- assists Store Manager in loss prevention by being aware of customers while they are in the store and providing excellent customer service
- follows all Company Policies and Procedures
- all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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