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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a leading American retail company with a rich legacy spanning over 120 years, serving diverse and hardworking American families. The company prides itself on inclusivity, offering a broad assortment of products that cater to everyday needs and special occasions. These offerings include fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. Beyond merchandise, JCPenney provides personalized services such as salons, portrait studios, and optical services, all designed to create a comprehensive shopping experience. With over 50,000 associates across more than 650 stores in the United States and Puerto Rico, as well as an... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or customer service preferred
- Ability to operate point of sale systems
- Strong interpersonal and communication skills
- Availability to work flexible hours including evenings, weekends, and holidays
- Ability to stand for extended periods
- Basic math skills
- Must be reliable and punctual
- Ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous retail or cashier experience preferred
- Strong customer service and communication skills
- Ability to handle transactions accurately and efficiently
- Ability to work collaboratively in a team environment
- Basic knowledge of point of sale systems
- Demonstrated problem-solving and decision-making skills
- Ability to work in a fast-paced environment
- Positive attitude and strong work ethic
Job Duties
- Greet and assist customers while providing excellent customer service
- Demonstrate WORTH behaviors consistently
- Partner where needed for additional support
- Engage customers enthusiastically to resolve problems and assist with credit, rewards, and gift card programs
- Promote Findmore and other sales initiatives
- Complete checkout processes including returns and re-ticketing
- Assist with signing, merchandising standards at checkouts, stocking and merchandising impulse fixtures
- Proactively call for help when additional assistance is needed in checkout
- Utilize Point of Sale on Mobile Warrior device to support line management
- Assist with Omnichannel efforts and general store recovery and maintenance tasks
- Participate in annual inventory processes
- Support company shrink and safety initiatives
- Meet performance standards related to iCAP program, sales, customer service, productivity, and attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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