Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
teamwork
support
Autonomy
Relationships
Continuous Improvement
Efficiencies
Growth Mindset
Job Description
Connolly's Do It Best, a Nation's Best Holdings, LLC company, is a well-established retail business known for its commitment to delivering outstanding customer service and quality products. Situated in Fort Wayne, IN, the Dupont Village location is one of the key branches of Connolly's Do It Best, offering a wide range of home improvement supplies, tools, and hardware essentials to the community. The company prides itself on fostering strong connections with customers and maintaining a positive work atmosphere that values teamwork, personal growth, and continuous improvement. As a part of a nationwide holdings company, Connolly's Do It Best benefits from... Show More
Job Requirements
- High school diploma or equivalent preferred
- proficiency in using computers and operating point-of-sale (POS) systems
- results-oriented with the ability to serve stores with humility and be a steward of Nation's Best's values
- demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- strong interpersonal skills with the willingness to consistently provide superior customer service skills
- physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting and reaching throughout the work shift
- availability to work a flexible schedule, including nights and weekends, to accommodate the needs of the business
Job Qualifications
- High school diploma or equivalent preferred
- proficiency in using computers and operating point-of-sale (POS) systems
- demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- strong interpersonal skills with the willingness to consistently provide superior customer service skills
- results-oriented with the ability to serve stores with humility and be a steward of Nation's Best's values
Job Duties
- Provides exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs
- answers phone calls in a polite and timely manner, addressing customer inquiries and providing assistance
- assists customers in locating products, offering recommendations, and providing personalized information
- upsells and promotes items to increase overall sales and enhance the customer experience
- highlights Do It Best reward program to customers, encouraging their participation to foster customer loyalty
- follows company standards and procedures to ensure efficient operations and meet customer expectations
- processes checkouts accurately and efficiently, adhering to proper cash handling procedures
- continuously seeks product and project knowledge to better assist customers and identify unique selling opportunities
- resolves customer issues with the support and guidance of management
- maintains a clean, organized, and safe work environment
- performs any other tasks as assigned by supervisors or management
Job Qualifications
Experience
No experience required
Job Location
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