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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.90 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Career development opportunities
Job Description
Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise that specializes in wings, beer, and sports entertainment. Established in 1982, Buffalo Wild Wings has grown into a nationwide brand known for its vibrant atmosphere, excellent customer service, and wide variety of flavorful wing sauces and rubs. The company prides itself on creating a welcoming environment where guests can gather to enjoy great food, watch live sports, and engage with the friendly staff. As a part of a large chain restaurant, Buffalo Wild Wings offers employees opportunities for growth and development within the hospitality industry. The... Show More
Job Requirements
- Minimum 16 years of age (state minor laws supersede)
- prior experience in restaurant or customer service role preferred
- ability to follow specific service time and guidelines
- ability to multi-task and prioritize responsibilities
- reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts
Job Qualifications
- Minimum 16 years of age (state minor laws supersede)
- prior experience in restaurant or customer service role preferred
- knowledge of Point of Sale systems
- knowledgeable of menu selection and ability to suggestively sell add on items
- basic mathematical skills and ability to complete accurate cash transactions
- knowledge of proper sanitation, food safety, and security procedures
- superior customer service and interpersonal skills
- skill in time management and organization with excellent attention to detail
- ability to take direction and execute team and company objectives
- conflict management skills and high degree of emotional intelligence
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- respond to customer complaints/concerns and know when to get a manager involved
- make genuine connections/engage our guests so they have a personalized experience
- take payments/handle cash drawer and process credit card transactions
- apply menu knowledge to make genuine suggestions and upsell
- correctly enter takeout orders into Point Of Sale system
- bag and manage takeout orders, check for accuracy
- maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- may help prep Expo window
- monitor and stock restroom
- other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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