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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
team environment
Career development opportunities
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its casual atmosphere, wings, and a wide selection of sauces and seasonings. Established as a popular spot for sports enthusiasts and families alike, Buffalo Wild Wings focuses on delivering a vibrant dining experience centered around great food, lively sports entertainment, and exceptional customer service. With locations nationwide, the company is dedicated to maintaining a welcoming environment where guests can enjoy a menu featuring chicken wings, burgers, appetizers, and a variety of beverages, all while watching their favorite sports events on large screens.
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Job Requirements
- minimum 16 years of age
- ability to provide friendly and engaging customer service
- ability to manage and accurately enter takeout orders
- basic mathematical skills to handle cash and credit card transactions
- knowledge of sanitation and food safety procedures
- ability to communicate effectively with guests and team members
- reliability to adhere to schedule and cover shifts as necessary
Job Qualifications
- minimum 16 years of age
- prior experience in restaurant or customer service role
- knowledge of Point of Sale systems
- superior customer service and interpersonal skills
- basic mathematical skills and ability to complete accurate cash transactions
- knowledge of proper sanitation, food safety, and security procedures
- skill in time management and organization with excellent attention to detail
- ability to take direction and execute team and company objectives
- conflict management skills and high degree of emotional intelligence
Job Duties
- provide friendly welcome to incoming guests while ensuring timely seating
- follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- respond to customer complaints/concerns and know when to get a manager involved
- make genuine connections/engage guests so they have a personalized experience
- take payments/handle cash drawer and process credit card transactions
- apply menu knowledge to make genuine suggestions and upsell
- correctly enter takeout orders into Point Of Sale system
- bag and manage takeout orders, check for accuracy
- maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- thank guests as they leave and solicit feedback about the quality of service they experienced
- may help prep Expo window
- monitor and stock restroom
- other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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