Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible schedules
Career development opportunities
Job Description
Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu of wings with various sauces, and commitment to delivering an exceptional guest experience. Founded in 1982, Buffalo Wild Wings has grown to become a popular destination for sports enthusiasts and food lovers alike, offering a welcoming environment where guests can enjoy delicious food and beverages while watching live sports events. The brand emphasizes quality service, a fun and energetic ambiance, and a strong connection with its community and customers. With numerous locations across the United States and beyond, Buffalo... Show More
Job Requirements
- Minimum 16 years of age (state minor laws supersede)
- Prior experience in restaurant or customer service role preferred
- Ability to handle cash and process payments accurately
- Ability to follow food safety and sanitation guidelines
- Ability to manage multiple tasks in a fast-paced environment
- Reliable and dependable with punctuality and adherence to schedule
- Strong communication and interpersonal skills
Job Qualifications
- Minimum 16 years of age (state minor laws supersede)
- Prior experience in restaurant or customer service role preferred
- Knowledge of Point of Sale systems
- Knowledge of menu selection and ability to suggestively sell add on items
- Basic mathematical skills and ability to complete accurate cash transactions
- Knowledge of proper sanitation, food safety, and security procedures
- Superior customer service and interpersonal skills
- Skill in time management and organization with excellent attention to detail
- Ability to take direction and execute team and company objectives
- Conflict management skills and high emotional intelligence
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- May help prep Expo window
- Monitor and stock restroom
- Other duties as assigned by supervisor
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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